This page explains how to request deletion of your SiteReports account and the data associated with it. It applies to the SiteReports mobile app, the web app at app.sitereports.live, and this website, all operated by Site Reports Ltd.
You can make this request yourself, free of charge, and you do not need to give a reason.
This opens your email app with the request ready to send. If it does not open, email support@sitereports.live directly with the subject "Account deletion request".
Email support@sitereports.live from the email address registered to your SiteReports account, with the subject "Account deletion request". Use the button above to open a pre-filled message.
So that we can act on your request, please include:
We verify that the request comes from the account holder before we delete anything. If you email from a different address, or if we cannot match the request to an account, we will contact you to confirm your identity first.
We will email you to confirm once the deletion is complete. Deletion is permanent — the data cannot be recovered afterwards, so please export anything you want to keep before you send your request.
A small amount of data has to survive deletion. In each case it is kept for a limited period and used only for the purpose stated:
SiteReports is a team tool. If you created reports, tasks or photos as a member of an employer's or client's organisation, that content generally belongs to the organisation rather than to you personally, and it may be retained in the organisation's account after your personal account is deleted.
Where that applies we remove your personal details from the content, and your name will no longer be linked to it. If you need content removed from an organisation's account as well, ask that organisation's administrator, or tell us in your request and we will explain what we can do.
You do not have to delete your whole account. You can delete individual reports, tasks, photos and files from within the app at any time, and you can ask us to correct or remove specific personal details by emailing support@sitereports.live.
Email support@sitereports.live before the deletion completes and we will cancel the request. Once the deletion has run it cannot be undone.
Site Reports Ltd is registered in England and Wales under company number 17373890, with its registered office at 195 Wood Street, London, E17 3NU, United Kingdom.
For anything to do with your data, contact support@sitereports.live. Our Privacy Policy explains in full what we collect and how long we keep it.